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šŸ¤˜šŸ¤˜ The Rise of Canada Goose: How a Family Business Became a Global Icon Worth $1B

ā†³ A Strategic Framework for Replicating Canada Goose's Success: Key Lessons for Marketing Nerds and Business Professionals

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Howdy!

In this weekā€™s newsletter, I am looking into:

  • How Canada Goose went from a small family business to $1B global icon

  • Mark Zuckerberg addressing Appleā€™s Vision Pro entry to the AR/VR space

  • Apollo vs ZoomInfo: Daniel Cmejlaā€™s doing public beef trolling the right way

Lezzgo!

Dejan - @dgajsek

The Expensive Parka

Would you pay $1,500 for a winter jacket?

Me neither, thereā€™s so much peanut butter, protein shakes, and concert tickets you can buy instead.

And tbh, I would have a hard time choosing the right color and style which costs almost the same as a sleeve tattoo (at least that one is hard to lose).

But thatā€™s why weā€™re not an ideal customer profile for a Canadian famous luxury jacket brand - Canada Goose.

What started in 1957 as a family business by Sam Tick - a Polish immigrant turned into a billion-dollar global icon.

How?

Read onā€¦

Manufacturing Quality

Until the 1970s, Canada Goose - then known as Metro Sports Ltd, outfitted working-class Canadians with wool vests, raincoats and snowmobile suits ā€” something that can withstand the winters beside the sugar power of maple and Timmyā€™s double-double.

His successor, David Reiss married Sam Tickā€™s daughter and took over the company. He grew the business and invented a unique way to manufacture these puffy jackets with a patented down-filling machine.

The production increased and the soon-to-be Canada Goose became a supplier for other major winter apparel manufacturers like L.L. Bean, Eddie Bauer and

Really F**king Good Product

Initially, Canada Goose was all about quality. A super warm parka filled with Canadian Goose Huterite down feathers and Western Coyote fur was good enough for Antarctic explorers and survivalists.

Their iconic ā€œBig Redā€ expedition parka is as classic as McDondalā€™s Big Mac.

The icon was a great PR and marketing piece - a testament to performance and a great negotiating factor for teens who asked their parents to buy them.

Now if you pair that with celebrity endorsements - you have a winner.

But thereā€™s one more major factor that is on Canada Goose's sideā€¦

Gucci and Louis Vuitton also sell freaking expensive apparel, but they canā€™t keep you warm during ridiculously cold Canadian winters.

Practical while expensive!

Making it Cool

Alright, it works and the product is šŸ˜ŒšŸ‘Œ - how do you make it cool? If you read the last newsletter about Stanleyā€™s Mug craze, similar lessons apply here.

The most effective tool - associate it with the icons and make it scarce.

Just like you see Monster bottles with UFC fighters, and Red Bull apparel with extreme athletes, Canada Goose put their products on display on Holywood meat wagons ā€” whenever famous actors filmed in cold-weather film productions Canada Goose put a parka on them.

But itā€™s important who to place it on.

Brad Pitt and George Clooney are getting paid millions for making Nespresso look cool and premium (even though we all know that a single origin from a roaster taste 1000x better).

Instead of Danny DeVito, Jude Dench, and Steve Buscemi (no hard feelings - they are great actors) Canada Goose partnered with the likes of:

  • Kate Upton - US model and actress

  • Tom Hardy - US actor (Venom)

  • Elisabeth Olsen - US actress (remember Full House šŸ‘“)

  • Emma Stone - US actress

  • Daniel Craig - US actor (the last James Bond)

  • Daniel Radcliff - the OG Harry Potter

  • Drake - Canadian rapper

  • Eva Longoria - US Actress (Desperate Housewives)

  • David Beckham - UK/US soccer player

  • Ed Westwick - UK Actor and Musician (Gossip Girl)

Lately, they associated themselves with other global brands such as NBA and Octoberā€™s Very Own (OVO).

Kate Uptonā€™s partnership cemented Canada Goose as a luxury product. (Also famous for spicy cover of Sport Illustrated 2013)

Adjusting to the Market Demands and Trends

Having one excellent product is one thing, but youā€™d get left behind if you donā€™t stay close to the market and listen to your customers.

If that were the case, my mom would still be spreading margarine on the toast thinking itā€™s heart-healthy and lower cholesterolā€¦ šŸ™„Ā 

CG managed to stay on top of that for over 60 years while preserving their roots.

CG parkas went from puffy heating body emballage to more versatile and functional jackets - while still holding the magical emblem showcasing to bystanders that youā€™re into quality and are willing to invest in it.

Bulky winter troll ā†’ Urban chic fashionista.

CG also faced criticism for using animal products (fur and down comes from them).

While they claimed these materials were gathered sustainably they answered the demands and switched to synthetics.

The TL;DR of Canada Goose

Company

Current Worth

Ideal Customer Persona

Growth Factors

Canada Goose

$1.1B

HENRYā€™s - High Earners, Not Rich Yet

Affluent,
Fashion-forward,
enviro-conscious

Age: 25-45

1. Heritage as a Selling Point
2. Innovative Manufacturing Process.
3. Brand Narrative - Luxury
4. Adapt to market and ethical demands without losing its essence

Zuckā€™s Addressing the Elephant in the Room

Letā€™s be honesty, the AI has decimated market interest for AR/VR. The opportunities and use cases with AI are that much more apparent that the public shifted its focus there.

But if thereā€™s one company that can brute-force interest, itā€™s Apple.

Appleā€™s Vision Pro - an AR/VR goggle they are calling it first spatial computer hit the market on Feb 2, 2024. The headset has been met with mixed reviews - some calling it the new future, and some a very expensive experiment ($3,500 if you want it).

Sales numbers looked a bit slow but at the time of writing Vision Pro is sold out and shipping time for buyers might be five to seven weeks long.

The most interesting review award goes to Casey Neistat which Iā€™d recommend seeing it:

Apple, being one of the most recognized brands with massive reach through tech influencers garnered massive social media attention and freshened up interest in AR/VR which is great for the industry.

This momentary spike in trends couldnā€™t be missed, so Meta decided to join the wave by putting their shogun, Mark Zuckerberg in the spotlight and addressing the new competitor in the room.

Hereā€™s the full video on Zuckā€™s IG account:

He is addressing it from the perspective of their own most popular headset - Quest 3 calling out:

  • better quality pass-through

  • better value

  • 7x more affordable

  • comfortable

  • tetherless

  • better field-of-view

  • better content library

Now, Quest 3 is a different device than Vision Pro and if you know Apple, they donā€™t compete in established categories ā€” they carved their own segment.

But, I do like the quick reaction from Meta especially since the AR/VR market is still a bit niche market.

What do you think?

Good call or does Meta appear paranoid and scared about the new challenger?

Troll Wars - Apollo.ioā€™s response to ZoomInfo

Aight, Zuckā€™s video is amazing. The person with high stakes, and high risk, addressed the competitor directly and brought up the value props for his own product.

While the cool factor between Meta and Apple skews towards Apple, I love the approach to defending your product line.

But thereā€™s one more gutsy move from Daniel Cmejla - a VP of Community at Apollo.io.

Appolo is on a talent hiring spree and growing like mushrooms in Slovenia after the rainy season (ask my mom).

Danny is clear but brutal when it comes to calling out the incumbent in the field - ZoomInfo.

Hereā€™s a response to ZoomInfoā€™s pricing strategy on LinkedIn.

Amazing right? Itā€™s not boring and dry as most of B2B LinkedIn influencers that arenā€™t using ā€œthe dry ChatGPT responseā€, itā€™s relevant, clear, and direct.

  • Itā€™s good the hook

  • Itā€™s got the callout

  • Itā€™s got short punchy lines

  • Conversational tone

  • Itā€™s not shying away and starting some beef

Mmmm - delicious!

Look, the dude knows what he is doing. Dannyā€™s background is in politics - running a campaign for Bernie Sanders and convincing people with words.

This works and Iā€™m all for it.

Join Healthy Competition

Andyā€™s Healthy Competition community is one of the best online places to be if youā€™re in product marketing and competitive enablement.

If youā€™re looking for a tight-knit group of tech professionals, eager to help, share, and support each other - go check it out at healthycompetition.co

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Have a great week!

Dejan


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